Business Operations Support and Assistant Services programs in Massachusetts
18 schools in Massachusetts teach this, at certificate or associate level. 1 of them reports what graduates earn two years out; the highest is $30,409 at Bristol Community College.
What this work pays in Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120 a year across 49,990 jobs. That is what the occupation pays everyone in it — not what graduates of any one program below earned.
| Also leads to | Median | Jobs in Massachusetts |
|---|---|---|
| Office Clerks, General | $49,940 | 47,940 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $57,940 | 37,750 |
| First-Line Supervisors of Office and Administrative Support Workers | $76,770 | 34,520 |
| Receptionists and Information Clerks | $43,870 | 18,970 |
| Business Operations Specialists, All Other | $93,270 | 17,910 |
Occupation wages: Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025.
Schools
| School | Credential | Median debt | Graduate earnings, 2 yrs | Graduates |
|---|---|---|---|---|
| Bristol Community College Fall River | Associate's degree | — | $30,409 (42 grads) | 20 |
| Benjamin Franklin Cummings Institute of Technology Boston | Undergraduate certificate | — | not published | 11 |
| Bristol Community College Fall River | Undergraduate certificate | — | not published | 5 |
| Bunker Hill Community College Boston | Undergraduate certificate | — | not published | 3 |
| Bunker Hill Community College Boston | Associate's degree | — | not published | 0 |
| Cape Cod Community College West Barnstable | Undergraduate certificate | — | not published | 0 |
| Cape Cod Community College West Barnstable | Associate's degree | — | not published | 1 |
| Holyoke Community College Holyoke | Undergraduate certificate | — | not published | 0 |
| Holyoke Community College Holyoke | Associate's degree | — | not published | 1 |
| Massasoit Community College Brockton | Undergraduate certificate | — | not published | 0 |
| Middlesex Community College Bedford | Associate's degree | — | not published | 0 |
| Mount Wachusett Community College Gardner | Undergraduate certificate | — | not published | 1 |
| North Shore Community College Danvers | Associate's degree | — | not published | 1 |
| Northern Essex Community College Haverhill | Associate's degree | — | not published | 0 |
| Quinsigamond Community College Worcester | Undergraduate certificate | — | not published | 1 |
| Quinsigamond Community College Worcester | Associate's degree | — | not published | 6 |
| Springfield Technical Community College Springfield | Undergraduate certificate | — | not published | 6 |
| Springfield Technical Community College Springfield | Associate's degree | — | not published | 7 |
A dash under earnings or debt means the U.S. Department of Education has not published a figure for that program — it withholds any median computed from too few graduates, which covers about four of every five programs. It never means zero, and it says nothing about whether the program is any good. Where a figure is shown, the number of graduates behind it is shown with it.
Email me when these figures change
The U.S. Department of Education publishes new cost, debt and earnings figures once a year, and every number on this page changes at once. One email when that happens for Business Operations Support and Assistant Services — nothing else, and nothing in between.
Program and outcome figures: U.S. Department of Education, College Scorecard, released 2026-06-10.